The Bad Beat Jackpot is Cereus
Wednesday, November 26, 2008 - smokin_aces
Yesterday at approximately the same time of day I commented on the Bad Bad Jackpot. At that point it was at $636,006.02. Just one day later it has grown to within a Nissan Altima of 3 QUARTERS OF A MILLION DOLLARS! It sits currently at $714,352.52. Quite obviously the Bad Beat Jackpot is growing just shy of $100,000 per day. The newly launched Cereus network greatly expanded the player base, instantly increasing the speed and magnitude of the Bad Beat Jackpot. Someone is going to own an island soon. Keep your eye on the prize, because this one is rapidly changing!
One lucky table is going to inevitably hit that BBJ in the next little while. Let’s invite them here to let us know how it changed their lives!
See you at the tables!
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Tags: Bad Beat Jackpot
November 27th, 2008 at 1:05 am
how do i get in to the sit,ever sence you made the change i have not been able to log in?
November 27th, 2008 at 11:59 am
Yes, the Bad Beat jackpot hit an hour so ago. Did not pay all of the same stakes tables up to this point like it should have. Contacted them but they have no answers yet. Yes, I am one that has not received my payout yet. Not a real good way to merge the Bad Beat jackpot. They should at least notify effected folks so they know they are not getting cheated.
November 27th, 2008 at 12:52 pm
Hi Jim.
We’re looking into this right now. Customer Service will run a check on the tables and contact you directly to follow-up. So, you should have an answer soon. For even faster response, post your comments using your UB nickname/username.
November 28th, 2008 at 1:08 am
what is the difference between Turbo JP and Jackpot tables (on the bad beat tables)
November 28th, 2008 at 8:26 am
Please advise status of the folks that did not get paid from yesterdays “bad beat jackpot”. I being one of them.
I have not been contacted nor my emails to support answered.
Please define “soon”. Thanks,
November 28th, 2008 at 1:09 pm
Wristthick: The difference between the Turbo JP and Jackpot table is the time you get to play. At a regular table, you have 30 seconds to act when it’s your turn. On a turbo table, in this case a turbo bad beat jackpot table, you get half the time – 15 seconds to act. Good luck!
November 28th, 2008 at 4:59 pm
I just got off the phone with Maggie, supervisor in customer service.
I think everyone needs to know that their explanation for not paying folks sitting at qualifiying hands was because the second it hit, although we just finished a hand and was waiting for the dealer to deal us another, we were not in a hand. This is crazy. There site clearly states that you must have one hand dealt at the table, not be sitting out, and at the same table stakes. I was, and she said that since the jackpot hit a second after our previous hand was over and waiting for the dealer, we did not qualify. She had also told me earlier in a “live chat” it had to be active until I told her about the example on the page.
She said this was explained by the marketing manager. I asked for their name, she would not give it to me. Would only tell me that, when I asked her boss was AD. I asked to talk to him but he was in a meeting. I asked to have him call me before he went home.
I am going to elevate this fraud to different folks to get it clarified. No where does it state that you have to be playing a hand the second it hit. How would you know?
If I knew that was the case, I would never have played it. Many people have been ripped off on this.
It appears that MR Paul Leggett wants to run a clean ship, and he needs to address this situation along with the poor customer service quickly. The terms and conditions and examples on the website are wrong accordintg to UB management and is trying to rip folks off. This site needs to clean up their act and be truthful. This needs to be addressed immediately. Will need to do something other than send email to support as they do not reply. I know their are other players out their that were cheated. Please go to the top as it is the only way to make this site the best again.
November 28th, 2008 at 5:00 pm
I am referencing yesterdays “Bad Beat” hit in the morning.
I was on table Colony Dr.
November 28th, 2008 at 6:23 pm
Hi TrentKristy,
I have escalated this issue to our management team and we have started a full investigation into your claim.
You can be confident that if you qualified for payment based on our T & C’s that we will of course honor that. If that is not the case we will provide you with an explanation and evidence of why you did not qualify.
We apologize for any confusion and the poor support we have provided thus far but we will get back to you ASAP with closure on this issue.
Our bad beat T & C’s can be found here.
http://www.ultimatebet.com/poker-promotion/bad-beat-jackpot
Cheers,
Paul Leggett
November 28th, 2008 at 8:09 pm
We are working with you here, but its getting tough when we start hearing about the issues related to the recent Jackpot. You must insure customers of the integrety of the site! Otherwise your business is worthless. And one crucial step is to provide complete transparentcy; and here is a suggestion in this regard relative to the Bad Beat Jackpot:
Maintain a history of all previous Jackpot winners and make it available online with the folloing information.
1. Top two winners’ screen names.
2. Date and time the Jackpot was hit.
3. Table name where Jackpot was hit.
4. Stakes and table type on which the Jackpot was hit.
Red Card
November 29th, 2008 at 10:12 am
Thank You Paul,
I am not sure what ASAP is as it has been a few days since this happened.
From your standpoint a couple of more “Bad Beats jackpots” have been hit and I believe if you are paying the way that you did on the one that I am disputing and you will see I should have been paid (I have the detail of when I started playing 8:48 a.m, ended 10:29 am on a same stakes table game of jackpot hit at 10:11 a.m. and had played every hand with 7-9 players dealt (including myself) and had not sat out, this may escalate into much more like this if not handled quickly.
Again, I believe that you want this site to be the best ever, but I do not understand why this is taking so long and I was told something different by support/marketing than what your website showed.
Great customer service, honesty and integrity are what makes online poker.
My personal patience on this has ran very thin, and rightfully so, but I will continue to wait to hear something from your group to get his resolved.
Again, thank you.
November 29th, 2008 at 1:24 pm
Dear Mr. Leggett,
I, along with Jim, also failed to get paid when I was playing at a qualifying table when the jackpot hit Thanksgiving day. I was told that my hand ended at 08 seconds, the JP hit at 09 seconds, and the new hand did not begin until 11 seconds. This explanation infuriated me.
The published UB policy simply states a player must not be sitting out and must be in an active hand. While I understand the distinction the explanation was trying to make, it is not consistent with the published policy. If a player is not sitting out, then he or she should not be penalized for the time it takes UB to push a pot.
I urge you to look into this and correct this irresponsible policy. For UB to be the premier gaming site it promotes itself to be, it must be fair. So long as a player is playing by UB’s rules, UB should treat that player fairly and pay them when money is due.
November 29th, 2008 at 3:33 pm
I agree with the posts above, suggesting UB is not being forthright with the JP rules. I was fortunate enough to get a piece of the big Thanksgiving Day jackpot. However, had my table been pushing a pot in those 3 seconds instead of playing a hand, I would be spitting nails and slandering UB’s name to anyone who would listen.
This policy is unfair, and UB is going to lose credibility in a hurry if it is not corrected immediately.
November 30th, 2008 at 2:14 am
Still have not received response from support about a bad beat payout. Been over 24 hours.
December 1st, 2008 at 1:23 am
I have been waiting for my #cut# of the big one that was hit. Please investigate. I was waiting for you to straighten out the bugs but now I wonder….
December 2nd, 2008 at 5:35 pm
Hi Paul,
Please advise when I can expect an answer.
I was hoping this would be a priority as I have not received my share of the jackpot from almost a week ago.
Since the terms and conditions are clear and were met by my play during the jackpot as they are written, and you stated that it would be paid if that is the case, why it would take the management team this long to get back to me.
A mistake was made by UB (if the management team would like, I can send a copy of a live chat with your support supervisor that stated it had to be a active hand. This clearly shows that your support and marketing group was not familiar with the Terms and conditions and was spinning something to get out of paying due to the mistake made.
I can safely say that the players on the “bad beat” tables are playing with the understanding that UB is honoring what is written and not the BS that it is not paid if you are waiting for the dealer to deal you the next hand.
It was never this way and I can see play reducing if this was to ever become the case.
Patience is not a virtue of mine, but this should have been taken care of days ago. Put the management team in my shoes. Thanks,
December 5th, 2008 at 8:52 pm
Hello TrentKristy,
Again, our team thanks you for your diligence in ensuring this matter is dealt with. Regarding your inquiry, I have personally spoken with AD, Maggie and others in UB management to cross check the details from your previous post and make sure everyone is on the same page. I can confirm that the response you were given by various members of UB customer service representative is completely accurate. I can also confirm that the details you provided earlier are completely accurate. Your statement that (”the second it hit, although we just finished a hand and was waiting for the dealer to deal us another, we were not in a hand”) outlines the reason your table did not qualify. Unfortunately, the fact that your table was in the process of turning over means that you did not meet the last eligibility requirement from the Bad Beat Jackpot Terms and Conditions. http://www.ultimatebet.com/poker-promotion/bad-beat-jackpot It states “A player qualifies for a bad beat jackpot portion (share) if he plays on a bad beat jackpot table and 4 players must have been dealt.”
As you kindly noted earlier, although you were at a bad beat jackpot table, you were in between hands, which means 4 players were not dealt.
Also, I’d like to stress, the portion of the bad beat jackpot payout in question is a percentage of the total jackpot amount. We have no vested interest in which players get a share, provided they meet the requirements specified in the Terms and Conditions. The portion of the jackpot in question is the exact same regardless of who gets paid.
After reviewing your statements, we would like to sincerely thank you for pointing out a possible area where the details could be slightly improved to eliminate any ambiguity. Although we’ve never had a complaint of this nature before, it’s clear that you’ve experienced some confusion while reading the Terms and Conditions. In the interest of eliminating any further confusion for other players, as a result of your input we’re reviewing that section and will make appropriate improvements.
We thank you again for helping make this community stronger and for helping us further improve our service.
Best of luck!
December 10th, 2008 at 10:12 am
This “Shares” issue seems to be an ongoing problem that is being dodged by UB, The possibility that current players,playing actively @ the JP tables could be “InBetween” hands and discluded is Ludicris-regardless of your interpetation of the T&C’s–the program needs to be “RE-Written” to make sure players are not “sitting-out” and look at the hands dealt each side of the “Hit-Time” to verify 4 players were dealt and only then the Shares-players calculated,because obviously UB has no intentions of correcting the un-paid shares @ UB expense-This is to say After the program calculates the # of players qualified for shares and divides the $$ any restitutions to other players that were playing the BadBeat tables and found justifiably deserving of an “Share” would have to be paid out from the Sites revenues and would this have happened before CEREUS?? I have been playing the BB-JP tables since the beginning and “NEVER” was I playing an same-level table and not gotten an Share of the JackPot hits.
Now – The December 6th JP hit comes along and I’m playing { 2-tables} to increase my share if it hits and I get “Nuthing” from my tables and the excuse this time points out another flaw in the new Cereus programming…
I was told that the table must have been “Raked” and went to “ShowDown” <<these are rules intended for the table that hits the JP not shares tables and this is where the program is Flawed and needs to be corrected imediately !
All the excuses are designed to settle down affected players and is not working,UB does not want to pay out any shares to the deserving players affected by the new-programing flaws for financial reasons stated earlier but your integrity is at stake here <<> Your table “may not be dealt an hand when the JP hits/Your table “may not be Raked” and Your table “May not reach an “ShowDown” in the hand <<You will not be paid Shares for these reasons so GL and please keep your blinders on and play our BB-JP tables… I welcome any contrary opinions<<
December 14th, 2008 at 9:34 pm
This is not at all news. UB is ridiculous about their so-called live play with the bad beat jackpot. I had a similar issue, where I was actually LIVE at a table–had in fact played 2 hands, won one, and THEN the jackpot was hit. My share never appeared and I e-mailed multiple times with no response from customer support. Finally, some idiotic customer support called to tell me my e-mail was the problem–even though I’d been getting promo e-mails with no problem. Even spent over an hour on the phone with a tech, with no resolution to their e-mail problems. But, more importantly the LAME excuse of my not getting a jackpot share was that they showed me as sitting out–which had been the case at least 3 plays BEFORE the jackpot hit. Obviously, their clock is not really for true live play no matter what it says. No way they can convince me that 3 plays into a table BEFORE the jackpot hits counts me as sitting out. It’s just more fraud and evasive logic.
December 20th, 2008 at 4:40 pm
I also was playing at a “same stakes” table this AM when the bad beat jackpot hit. 12-20-2008
A quick message popped up thsat said each player would recieve $267? I then went to the home page and saw that players at the same stakes tables were to win over $1300?
No one has answered my emails and no one can seem to tell me how the $267 showed up in my account?
Probably some other “hidden exception” This is BS!
December 20th, 2008 at 4:47 pm
In searching for answers to my bad beat questions, I ran into the above comments. I’m shocked that some of the players have not been paid because they were, “in between hands”. I was not aware of this…but I will be sure to let other players know.
I would also like to know why some of my hand histories are missing.(for 3 minutes around the time the bad beat was hit) I am not able to view them and when I requested them via e mail, they arrived with the 3 minutes in question MISSING???? I know I was not sitting out because my hand history from my sngo (that I was also playing in at the time) is intact.
This all seems pretty fishy to me and I would love an explaination.
Thank you
elucid aa
December 20th, 2008 at 7:32 pm
Hi Cynthia,
I apologize for the bug that is on the site. The payout is $276.74, and has been added to your account for the win. The design team has been notified and will make the fix soon, I hope!
I was also talking to a Supervisor in Customer Service and they will send you an email with your hand histories.
Aces!
December 21st, 2008 at 9:17 am
I recieved an e mail that stated $267 was added to my account No explanation.
What “BUG” are you apologizing for? What does the “DESIGN TEAM” have to do with 137 players being shorted $1000? “making the fix, soon, I hope!” doesn’t sound very professional.
This is not a joke, people…..
Your bad beat jackpot page stated (in print for 14 hours)that 137 players were awarded $1383.70.
Did you recieve 136 other emails?
I expect more accuracy and service from UNTIMATE BET. (by the way, your cutomer service department sent me the incorrect hand histories)
When you’re handling a customers money, you have to maintain a superior level of trust for the relationship to succeed. I know our relationship is shaky.
If you’re going to do something, do it WELL or don’t do it.
December 21st, 2008 at 11:26 am
Again I’m shorted the Share $276 for the JP hit on Dec.20th–What is going on here?? our table was Raked and went to showdown with 2 players where is my Share ??
Table name Calamity St hand # 1162392058
Please make restitutions and get the experts fixing this program ASAP
December 21st, 2008 at 1:31 pm
Hi Cynthia,
I am sorry for using programmer terms *bug*. In this instance it means an error on the site, the incorrect information was entered into the site so the display of the payout is wrong. It should read $276.34 is the payout for the 137 players. I have been in contact again to ensure this gets fixed. Sorry for the confusion.
December 21st, 2008 at 1:37 pm
Hi HottCarder,
I would like to confirm your statement. Are you saying that you did not receive payment at all and you think you should have got $276.74?
Thanks.
December 21st, 2008 at 5:30 pm
Dear admin,
I just recieved another email with some lame explanation of how the “mix-up” happened. Problem is, it is totally untrue. My award was not accidently interchanged with the award of the players at the final table. These #’s don’t match,and the awards are over $500 apart???…..I’d give them to you, but you’ve REMOVED them from the bad beat jackpot info page.
Please give me the respect that all of your customers deserve.
I would simply like a truthful explanation.
It’s not about the $ any longer….it’s about your reputation.
elucid aa
December 22nd, 2008 at 4:11 am
Cynthia go to this site and post your story:
http://forumserver.twoplustwo.com/29/news-views-gossip/ultimate-bet-wtf-hellmuth-has-worse-hand-but-pot-gets-shipped-him-anyway-369065/
January 4th, 2009 at 10:07 pm
correct Administration i recieved – 0- from the Dec 20th and should have recieved the $276 and change -
January 12th, 2009 at 10:32 pm
On the BBJ game information it did not update on the past winner for more then a month already.It should provide players with the updated information.
January 13th, 2009 at 10:40 am
Hi icelonewolf,
Where are you looking for this information? Someone has actually won the Bad Beat Jackpot between the time of your post and now, and I can see it updated here.
http://www.ultimatebet.com/poker-promotion/bad-beat-jackpot
Good luck!
January 13th, 2009 at 2:46 pm
On the BBJ game information at the lobby.Past winners have not been updated for more then a month.
January 13th, 2009 at 4:13 pm
Hi icelonewolf,
I have asked our design team about this. It is a known bug that is technical in nature. Hopefully they will get it fixed soon. Thanks for the heads up on this issue.
January 15th, 2009 at 9:11 pm
I think previous comment by redcarddaddy have been overlooked. Below are the details.
We are working with you here, but its getting tough when we start hearing about the issues related to the recent Jackpot. You must insure customers of the integrety of the site! Otherwise your business is worthless. And one crucial step is to provide complete transparentcy; and here is a suggestion in this regard relative to the Bad Beat Jackpot:
Maintain a history of all previous Jackpot winners and make it available online with the folloing information.
1. Top two winners’ screen names.
2. Date and time the Jackpot was hit.
3. Table name where Jackpot was hit.
4. Stakes and table type on which the Jackpot was hit.
Red Card
January 20th, 2009 at 3:32 pm
I can see it now. Bad beat jackpot table play being affected by everyone taking the full amount of time for each hand so that their hand would be ‘active’ when the bad beat hit.
This nit-picking about whether one was ‘in between hands’ or not is SO ridiculous!
If they are playing at a bad beat table of the same stakes when it hits, then they should get their share AS ADVERTISED!
This ‘in between hands’ excuse breaks the faith the players have in your site. (which has been strained already lately) It’s bad for your business not to follow through on what’s promised and will drive more players away from your site.
Question: Did the bad beat work this same way BEFORE the CEREUS ‘upgrade’? was this ever an issue? Or did this particular issue arise since then? If it’s in the way the software defines who’s playing at a bad beat table at the time, then it needs to be fixed ASAP.
No, I’m not one of the people waiting for a payout. But I’d like to think that when I am playing at a bad beat table and it hits, that I’ll get paid. Otherwise, I won’t bother.
Kudos however, to the very busy software team for addressing and fixing other difficult issues since the upgrade. (i.e. the incorrect payout to a losing hand to phil helmuth, disable enter to bet option, and many others.)
I realize they’ve been hard at work cleaning up many issues, but this one needs to be clarified and work as advertised.
Just do what’s right and what’s fair and the players will respect you for it and reward you for it by coming back to your site.
Thanks for your time,
Knowmaad
January 21st, 2009 at 5:01 am
It clearly stated that 1 player share of the bbj is $364 and howcome 5 hours later $182 was deducted from my poker account and say it was jackpot error ?
January 21st, 2009 at 12:10 pm
Hi Knowmaad.
The product team has confirmed this is being worked on. They are enhancing this particular function logic for the badbeat jackpot and hope to release the update very soon.
Thank you for the additional insight and comments on it.
January 21st, 2009 at 5:26 pm
If the hand does not have to be “active” per your website rules, as previously followed before merger to get a portion of the bad beat jackpot, then why are you telling folks you have to have a rake from the pot they are playing or that they are “in between” hands when it is hit and they do not get anything?? Please advise. Thanks.
January 22nd, 2009 at 12:43 am
How can it be that the 6 players won $1364.01 as it should be $1181.01 because the rest of 322 players won $181.10. Please check again on the jackpot calculation.
January 22nd, 2009 at 12:55 am
At first the game information show 179 players won on playing the same stake and now it has change to 322 players won on the same stake. After the jackpot hit i heard other players saying that some of the tables they playing was not awarded because of the rake including one of the table i was playing. So where do the additional 143 shares come from ?
January 26th, 2009 at 11:40 pm
come on guys?
I just hit a share of the bad beat and wasn’t paid.
What is your “reason” going to be this time?
January 27th, 2009 at 12:18 am
Admin,
I was present and playing a hand when the most recent jackpot was hit and it states that I should have $169.09 share of the jackpot. 2 fellow players at my table got their money by the time I am posting this yet still I have no luck I was at Redwood Ave table when it hit, and I am 100% certain that the table was currently in the process of a hand when it hit. If you could please get back to me on what happened to my share and why other people at the table would get theirs on me not mine. 1 player was not actively in the hand either when it hit so that can’t be the reason. I hope you guys can start handling these issues much more appropriatly I am a big advocate of your site and love it and tell everyone about it whenever I can, please don’t make me think twice about referring friends to it.
Thanks
January 27th, 2009 at 2:25 pm
Hi Cynthia,
Our goal has been, and continues to be to provide you with open, honest answers. I understand that you feel frustrated but i can assure you that if you’ll examine the nature of how the badbeat jackpot works, you’ll agree that we are not in error. There are no excuses, just the data that we use to handle the payouts. I just checked with our CS team, and was informed that the qualifying hand did not collect any jackpot rake.
The Bad Beat Jackpot payouts are calculated as a percentage of the total. When the jackpot hits, a fixed amount of money is paid out. This amount is divided among the number of players that are eligible to be awarded a portion. Following that logic, it is merely a fixed amount, divided accordingly. We celebrate each time the jackpot is hit, and wish as many players as possible could be a part of it. We are sorry to hear that you did not win this time, but encourage you to keep trying!
Good luck!
January 27th, 2009 at 2:28 pm
Hi methos24,
I checked with our CS team, and was informed that the qualifying hand did not collect any jackpot rake. There were 3 other people at your table who did collect the jackpot, but they were playing at an additional table which is where they won their share of the Bad Beat Jackpot table.
We sincerely wish you the best of luck next time!
January 27th, 2009 at 7:37 pm
admin I am sorry to say but your site and rules say nothing about there having to be JACKPOT rake collected, it just says 4 people in the hand and RAKE collected it doesn’t specifically say that it has to be jackpot rake,
here is what is posted on your site
In order to qualify for the Bad Beat Jackpot, four or more players must be dealt in the hand and rake must be collected.
so please tell me where it says JACKPOT rake must be collected. thank you
January 30th, 2009 at 10:54 am
I have waited patiently now for several days for a reply, I am still wondering where it says jackpot rake on the site, I still believe that I am to be paid my fair share of the jackpot. I did was a part of and did everything that is stated on your rules for me to get a share of the jackpot. I see no reason why I would be denied that share. Please get back to me as soon as possible, I don’t wish to take this any further but if it is necessary I will.
January 30th, 2009 at 11:35 am
Hi methos24,
First off, my sincerest apologies for being unable to respond to you right away. I will try to ensure that does not happen again. Thank you kindly for bearing with us.
In response to your inquiry, I spoke with our CS team and they pointed me to the Bad Beat Jackpot Terms and Conditions. http://www.ultimatebet.com/poker-promotion/bad-beat-jackpot
One of the terms states that “Only hands with a rake higher than $0.25 are eligible for the Bad Beat Jackpot ” At the moment the Jackpot was hit, you were playing hand number 1227540008. At the moment the Jackpot was hit, this hand had collected a total rake of $0.05 which is the reason it did not qualify to receive a share of the Jackpot.
The Jackpot rake is collected in order to feed the Jackpot.
Ultimate Bet collects $0.50 from the pot of each raked hand that is raked $0.25 or more.
It’s great that you’re very aware of what’s going on around you at the poker table. This is a quality shared by many keen poker players. I hope you’ll now agree that with reference to the Terms and Conditions, the Bad Beat Jackpot Payout went exactly as it should have.
Cheers and good luck at the tables!!!!
Admin
January 30th, 2009 at 11:07 pm
This site does not pay off the bad beat as it states.
It clearly says that (this is where it gets interesting), ALL players at the same game and table stakes share the portion. The bad beat jackpot and qualifying for a “share” of the jackpot are different (per their written rules). They do not do that since the merger. Since they do not adhere to the written rules, I would suspect there is cheating going on. But the folks on this site accept it, so they continue to exploit it.
February 10th, 2009 at 12:50 am
This same thing happened to me a couple of weeks ago. I simply stopped playing the rake tables. I won’t play themmuch until thissilly rule changes.
February 25th, 2009 at 1:08 am
wow no wonder ultimate bet has been losing so much business! everything about their site is a complete sham! i will never deposit with them again, they are completely unprofessional, what a joke…
February 25th, 2009 at 10:38 am
Hi toolart,
Did you have a question? I’d be glad to help you out in any way I can.
Regarding your comment, if you follow the entire thread you can see that what you’re referring too was dealt with to customers satisfaction. As well, the terms and conditions were elaborated upon to eliminate any further ambiguity. We always take customer feedback to heart, and the above feedback lead to an improvement.
Thanks and Good Luck!
March 10th, 2009 at 1:23 am
Admin when will the bbj game information and the website be up and running on the lastest bbj details ?
March 11th, 2009 at 3:07 pm
HI icelonewolf,
The latest and greatest information on the bad beat jackpot can be found here. http://www.ultimatebet.com/poker-promotion/bad-beat-jackpot
Hope this helps!
cheers
April 9th, 2009 at 10:42 am
Hi admin can you ask the programmer to add this to the bbj game information, game type limit/no limit, stake 0.25/0.50, 0.5/1 and etc so that the information is transparent to the players and public. It is to maintain a record and if there is any form of cheating going on it is easier to keep track.
September 28th, 2009 at 10:57 pm
I would like to know,since the decks are supposed to be the same as a real deck of cards ,why on the last 2 bad beat jp’s the players were holding 5 8’s & 5 10’s,& 5 j’s & 5 a’s?How can this be?
September 29th, 2009 at 3:04 pm
Hi themech222
The last two bad beat jackpot hands were as follows
Sept 22nd
Pot Winner: As,Ah,Ad,Ac,Jh
BBJ Winner: Js,Jh,Jd,Jc,Ad
Sept 25th
Pot Winner: 10s,10h,10d,10c,8c
BBJ Winner: 8s,8h,8d,8c,10h
If you have any further questions reply or contact our support department.
Kind Regards,
The Card Room