Dr. Host
Wednesday, March 4, 2009 - Mia
This week we have another VIP Host under the microscope: Mark!
Mark, as many of you may not know, is a fairly new addition to the VIP Host Team. It seems like he started just yesterday but he has shown to be one of the best assets of our crew.
Since day one Mark has shown a motivated and active spirit. While most of us when we became VIP Hosts tried to stay away from the phones until we gain a bit more of experience, Mark jumped head first and took a perfect dive. That attitude gained him a place next to some of the most respected hosts working in the Customer Relationships team.
Mark is always happy and willing to help and I take advantage of that to bug him all the time with extra tasks! Since I work during the night I have him call all my Auction customers from which I need info. This happy and relaxed attitude makes Mark one of my favorite hosts around, ‘cause you know you can count on him to carry on with a project.
On a more personal note, you might not know that Mark is studying medicine, so hopefully we’ll have a good doctor soon to take care of us! Cristina says he has a great smile, so even though he is a bit shy at first, he can sweep you off your feet with his sweet smile! And as a shallow detail, Mark always wears white sneakers and he seems to have a fixation about them!
Well, we can add one more VIP Host to the list! You know I’m all ears so let me know any questions you might have about your favorite hosts or who the next one under the microscope should be.
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Tags: Customer Service, host, loyalty, players, RAI$E, VIP
