UltimateBet Blog

Payments

1-Click Reload

Wednesday, July 22, 2009 - Aciator

1-Click Reload is a fast and convenient method that allows you to fund your Ultimate Bet account  instantly using your preferred credit card.

Enable 1-Click Reload by selecting Options in the Cashier.
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Select your preferred credit card you would like to be associated with 1-Click Reload and input your desired default amount you would like to deposit when you use this feature.

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1-Click Reload will now be accessible via the table or via the Buy Chips screen. (Please note it is currently only available to customers whose preferred deposit method is Credit Card and can only be accessed via Ring Game tables).
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Deposit funds quickly be clicking the 1-Click Reload button. Simply input your 3-digit CCV number and you’re good to go. No need to revisit the Cashier each time you want to reload on the table!

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Neteller at UB

Tuesday, May 5, 2009 - Customer Service

One of the most convenient ways to deposit and withdraw funds from AP/UB is to use an e-wallet service.
Neteller http://www.neteller.com remains to be the e-wallet leader and for those who like to use it , NETELLER is now a brand of NEOVIA Financial™ Plc.

NETELLER e-wallet is available in more than 160 countries but unfortunately there are always exceptions.
The Option Is Not Available To US Customers, Canada, Turkey, Hong Kong, and Macau.

When transferring money from Neteller we don’t charge any fees.
This is how it works:
Before you use the services of Neteller, sign up for an account. Click the Neteller link on the Cashier/My Account from UB.
This will take you to the Neteller website. The initial sign-up page is very simple, just a few questions related to personal and banking information.

When you sign-up make sure you use the same email address you have registered with us.

The next step is to “certify” or activate the account. Neteller begins the process of verifying your bank account information which can take from 3 to 4 days.
Once You Certify, You can start depositing on your UB Account , minimum deposit would be for as low as $10 and up to $25000!

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ewalletxpress

Tuesday, May 5, 2009 - Customer Service

For US and Canadian customers we offer payouts through ewalletxpress. This method is an easy and fast way to get your funds. It is important to own an EWalletXpress account, to make an initial deposit with this method, and 48 hours later you will be able to withdraw. Please note that it is limited to 1 payout per week.

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First time using Money Gram International Money Transfer?

Saturday, May 2, 2009 - Customer Service

Money Gram transactions are safe and can be confirmed in a little less than hour.
When you make a deposit using Money Gram our system will provide you with the required Money Gram Instructions that include Receiver’s name, location and trace ID. You can get this information directly from the Cashier/My account area, under the Money Gram deposit option.
Once you have this information available you only need to find the nearest Money Gram office and request an International Money Transfer to be made.
You will be given a Money Gram form where you will submit the Receiver’s name, the amount and the intended country.
If the country you are sending money to is available for pickup in multiple currencies, you will be prompted to select your preferred currency. In this case just choose $US and enter the Receiver’s information.
Once your transfer is made, on your receipt,  there will be a Reference Number. Please call us with the Reference Number or submit it yourself on the Ultimate Bet Cashier page with the Trace ID.
Your deposit will be confirmed and the funds automatically placed in your Ultimate Bet poker account.

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Prepopulated Credit Card

Friday, April 24, 2009 - Aciator

The Payments team is very excited to introduce a new feature. We are now pre-populating your previously used Credit Card and eCheck numbers so you no longer need to re-enter them each time you make a deposit.

Our Product Development team is constantly looking at ways to improve your experience, and we draw on great shopping sites such as iTunes and Amazon.com for inspiration on usability and best practice.

Rest assured that your financial details are as secure as ever. You will still need to log into your account to make any deposits, and you will need to produce another identifying number in order to use your stored credit card number (example 3-digit CCV #).
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We appreciate your feedback on this new feature, and any other ways we can impove your Cashier experience.

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Payout Timeframes and Fees

Wednesday, April 22, 2009 - Customer Service

If you would like to know the time it takes to receive the funds through the most popular withdrawal methods, maybe you may be interested to know that using check by mail takes within 3 to 17 business days and it only costs $8.00. However, if you wish to receive the funds faster using a check, probably you should consider using express courier. It only takes 3 to 5 business days, and costs $25.00.

But, if you are really in a hurry, and would like the funds deposited as soon as possible, maybe you should consider an e-wallet. As soon as it is processed the funds become available, which means the maximum time to wait is 48 hours. And something really important is that, we do not charge any type of fee for these methods.

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Instadebit for Canadian players

Tuesday, April 21, 2009 - Customer Service

The Instadebit deposit option is an e-wallet service provider, ideal for Canadian players.
Are you among those players who try to avoid 3rd party companies for making deposits into your Ultimate Bet account? Is it that you don’t trust your money to an e-wallet?

Once you realize how easy it is to deposit directly from your bank account into your Instadebit account, us the benefits you get out of being able to securely transfer funds online, to any site, including Ultimate Bet… you will want to use no other method again.
Even if your preferred deposit method is Credit Card, it’s always good to have an alternative in case some day your credit card doesn’t work; Instadebit is the perfect backup!

Instadebit works the same as writing a check or using your debit card and you can sign up for an account at
http://www.instadebit.com

Just by entering your name, address, ID information and registering one or more bank accounts.
When you transfer money through Instadebit we have no access to your private and no transaction fees ever charged to you by us.
If there is any questions you still have, send us an email to cashier@ultimatebet.com and we will be more than happy to provide any other info you want.

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eWalletXpress

Tuesday, April 14, 2009 - Customer Service

eWalletXpress allows you to deposit, withdraw and transfer funds to your poker account. This is the online based ewallet service to US customers and also, an alternative ewallet option to Canadian customers.
To register for an account, please go to their website www.ewalletxpress.com and click on REGISTER

eWalletXpress provides a secure way of funding Ultimate Bet poker accounts. Your personal information is kept very safe which has made the option become very popular.
Your information with EwalletExpress is kept encrypted and is only shared with banks and other leading financial institutions.

What are your benefits if you use this option?!
Registration is quick and easy
No credit card information is required
All available options for you to fund your ewalletexpress account are directly linked to your bank account
The funding takes place instantly.

The top methods for funding an ewalletexpress account are:
XpressFunds (INSTANT) where the money is transferred from your checking account to your eWalletXpress account. You register a checking account with eWalletXpress and once you pass their online identity verification process you will be able to transfer funds instantly. If you do not pass, it takes 48 hours for your bank account to be verified.

Interac™ Email Money Transfer (Canada Only) (30-60 minutes) Interac Email Money Transfers is an online based service they support that lets you send and receive money – right out of – or right into – your bank account. If your bank is in Canada with BMO Bank of Montreal, CIBC, RBC Royal Bank, Scotiabank, or TD Canada Trust, you will be able to send Email Money Transfers.

Bank Wire
Bank wire transfers are for large amounts of funds to your eWalletXpress account. To transfer funds by bank wire, you will need to provide eWalletXpress necessary banking information to your bank. Simply visit your bank in person or fax this information to your bank. Bank wires can take up to 2 working days to appear in your eWalletXpress account.

Validation of Ewalletexpress, How?
EwalletExpress will ask you to validate your bank/ Checking account given during the registration process for security purposes.

They ask you to check your bank statements and find out the EXACT amount debited by “Navaho Networks” at the moment you registered for an account. Then, you will submit such info in the validation field they provide.
The exact amount debited by “Navaho Networks” at the moment of registration may take 1-5 business days to appear in your bank statements after registration.

Withdrawing Funds
Payouts occur within 48 hours from your poker account to your ewalletexpress account and another 7-10 business days from ewallet express to your bank account.

What about the fees?

We do not charge any fees for Ewallet Express payous or deposits, this service is entirely free!
Ewalletexpress does charge 10% fee to withdraw funds from your eWalletXpress account.

How do I deposit using my eWalletXpress account?

Visit our Deposit/Cashier page and then:
- select eWalletXpress to deposit
-Iindicate amount you wish to deposit

- You will be re-directed to navahonetworks.com where you would find ewalletexpress service page.
- Login with your username and password
- When you login you will see your transaction details to your AP/UB account.
- Confirm the deposit and the funds will be taken from your eWallet and deposited into your poker account.
- You will be redirected from ewallet express site back to our site AP/UB  when this is done.
- You can now use the funds to play.

IMPORTANT!
In order to make transactions through your eWalletXpress account to us, your personal information in your eWalletXpress account has to match your personal information with us.

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Still waiting?

Friday, April 10, 2009 - Customer Service

Still waiting for your check? If you’ve waited more than 10 days for a regular mail check, or more than 5 days for a courier check, contact payments@ultimatebet.com in order to review your check status. If the check is past the standard timeframe, a stop payment will be requested, and a new check will be sent to your registered address. Please note that the check will be sent using the same method as your previous check. Keep in mind that there is a $42.00 fee for any stop payment, which will be covered by us if the problem came from our end.

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Click2Pay: An Ewallet solution for many

Thursday, April 9, 2009 - Customer Service

For transferring money online, CLICK2PAY is a safe, easy, and reliable ewallet.
Click2Pay is available worldwide, even for existing U.S. accounts; however, if you are a user from the U.S. and want to sign up for their services, Click2Pay is not the solution. Click2Pay does not allow new U.S. account registrations.
With a CLICK2PAY account, you can deposit and withdraw at UB Instantly.
How does CLICK2PAY work?
Registration is free and quick.
Click on CASHIER > DEPOSIT > Enter your account password > Select Click2Pay among the deposit options.
If you have an existing account with Click2Pay:
Enter CLICK2PAY Account Email
Submit CLICK2PAY Personal Account Number (16 digit PAN number) and indicate amount for deposit.
Funds are credited instantly on your poker account.
If you are a new user:
Visit Click2Pay website homepage and click on ‘Sign Up Here’
Click2Pay registration screen opens up where you will submit Email, Full Name, DOB and address.
How is your Click2Pay account funded?
During registration you will be asked to indicate the payment method of your choice –
CLICK Here for an overview of the funding and withdrawal possibilities CLICK2PAY offers.
After successful login to CLICK2PAY, they provide you with a PAN 16 digit number (CLICK2PAY Personal Account Number) which is used every time you process a deposit using the option.
Funds are instantly credited on your poker account.
Click2pay charges your bank account normally two to three days after you have authorized the transaction on UB.
Limits
When using Click2Pay on UB, the minimum deposit is $10, the maximum deposit amount per transaction and per day are $2000, $3,500 weekly and $7,000 monthly
In case you would like to contact Click2Pay, here’s their Support Contact Info: service@click2pay.com

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