Payments
Tuesday, March 31, 2009 - Customer Service
Players in Germany only need online banking data: bank account number, bank code – referred to as BLZ -Bankleitzahl, PIN and TAN.
After selecting “Sofortüberweisung” as payment method on the AP/UB Cashier you will be automatically directed to the safe payment pages of Sofortuberweisung where you will complete the necessary information in only 5 steps.
Step 1
Enter the bank account number
Customer’s First Name and Last Name are already prepopulated
Step 2
Enter bank code, referred to as BLZ = Bankleitzahl
Step 3
Enter the amount
Step 4
Enter the PIN: Password for online banking account
Step 5:
Confirm your deposit by entering the TAN.
You will receive a confirmation of your deposit back in the Cashier Page.
The use of “Sofortüberweisung” is free of charge on our sites. You may only be charged by your bank for the money transfer.
· The deposit limits are $10 min and $10k max
Tags: deposit method, German players, Sofortüberweisung
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Monday, March 30, 2009 - Customer Service
UB is proud to offer the fastest payouts in the industry. However, from time to time, issues come up that require resolution on a case by case basis, which often results in waiting for your payout. Is this happening to you?
Please let us know via this blog, if you have any unresolved payments issues, questions or concerns, and we will be happy to find a quick resolution to your issue.
We are determined to constantly improve our service to you, and your feedback is the best way we can identify issues that need to be addressed. We look forward to hearing from you!
Tags: payout issues, payouts, resolution
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Thursday, March 26, 2009 - Customer Service
Have you ever submitted a withdrawal request, and after a few minutes wondered why it hasn’t yet been processed? It is important to remember that all withdrawal requests may take up to 48 hours to be processed, although we always try to process all payouts as fast as possible. This applies to all our payout options. You can find this information at: http://www.ultimatebet.com/banking/withdrawing
Tags: 48 hours, fast payouts, withdrawal requests, Withdrawal timeframes
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Wednesday, March 4, 2009 - Customer Service
Instadebit is one of the deposit options available for Canadian players. It can also be used for withdrawing and transferring funds to your poker account.
If you hold a Canadian bank account you can sign up for their services. How?
Simply go to our cashier page and choose INSTADEBIT as your payment method. It works the same as writing a check or using your debit card.
The sign up process with Instadebit takes just a few seconds, their registration page will prompt you to enter your name, address and ID information and then submit your bank account details.
After all the information is received, Instadebit validates your bank account in about 1 to 5 business days. Once the account is validated, you can easily fund it.
After you deposit money into your Instadebit account, you can transfer money to your UB poker account instantly for as low as $10 and with no transaction fees involved at all!
Tags: Canadian players, ewallet deposit, Instadebit, no fees
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Wednesday, February 18, 2009 - Aciator
One of the more popular ways of depositing money is using the VISA/MasterCard option.
Quite obvious… you are sitting at home… playing… and in about 3 clicks, you can get your money into your account.
No matter if it is a debit, credit or prepaid card; you are able to put in money fast.
If you play for fun and you want to initiate yourself as real money player, with a $10 deposit you will be able to join the low stake real money tables. I know… it sounds incredible… doesn’t it?
Registering your visa or MasterCard is simple.
Just put in your complete credit/debit card information on the Cashier page under the deposit option and process your deposit. If by any chance – which does not commonly happen – you receive a transaction error message – give us a call. It does not necessarily mean your card has been declined. An error message is based on several factors which we are able to review in detail and resolve within minutes. Most times these situations demand an account verification process over the phone for security purposes.
Bank Wire Payouts
If you are trying to request payout using the bank wire option, please remember that this is the information you will be required to submit when trying cash out :
The swift code is the Bank Identifier Code (BIC), also known as the SWIFT address, is the code necessary to send automated international payments quickly and accurately to the banks concerned. It is an alphanumerical code made of 8 or 11 characters.
- The account number, IBAN, also known as International Bank Account Number.
- The routing number, is also known as ABA
- Beneficiary name, it must be the full name
- Beneficiary address (complete)
- Bank name
- Branch location
Tags: deposits, Payments
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Tuesday, February 17, 2009 - Customer Service
Bank Wire Transfer is the safest way to move large amounts of money to have it deposited at Ultimate Bet.
In basic terms, a bank wire transfer is simply the electronic transfer of money between banks.
You authorize funds to be transferred from your local bank account to the beneficiary bank account.
In other words, a bank wire allows you to move funds from your personal bank account into the account of the person or entity expecting the funds.
Banks virtually transfer electronically, even though no physical cash is being moved.
Transactions through bank wire cost you a fee to complete. The amount of the fee varies according to the bank’s location and the number of intermediary banks involved in the processing of the wire.
If you want to make a deposit through bank wires, send us an email request at cashier@ultimatebet.com and we’ll email you the information you need.
Tags: bank account, bank wire, Deposit, electronic transfer
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Wednesday, December 24, 2008 - Aciator
We are committed to ensuring you have the best poker playing experience in the world, and that commitment extends to all of our Payment Processing products as well. As the Christmas season is upon us, we would like to hear your 2009 Wish- List of New Cashier features!
Below is a non-exhaustive list of features we’re considering for addition in the new year. Please let us know your thoughts on these suggestions. Which ones do you like and why? Also, feel free to submit your own ideas!
- 1-Click Cashier – Deposit directly from the table
- Improved Account History- All transaction records consolidated in one area
- Memorize most used deposit methods- Eliminate inputting credit card/ eWallets numbers
- Request Deposit Limit increase- For all methods, directly from the Cashier
- Document Upload system- Send the Security team your Identification Documents directly from the Cashier.
- Currency Management- Manage your balance in the currency of your choice.
- Other- Please Elaborate (Free text entry)
We look forward to offering you more features and functionality to make your money management better and more efficient in 2009. Seasons Greetings, and Good Luck at the tables.
Tags: account history, cashier, currency management, Deposit, deposit limit increase, e-check deposits, Payments, Software Update
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Tuesday, December 9, 2008 - Aciator
The Cereus Network prides itself on the variety of deposit methods we offer our customers all over the world. One of our many methods is the “eWallet”. eWallets are quick deposit methods that provide our customers extra convenience and security.
eWallets (aka Electronic wallets) are a feature in our Cashier in which a user can store credit card numbers and other personal information. When shopping online, the user simply clicks the eWallet to automatically fill in the information needed to make a purchase.
eWallet is basically another online payment scheme that functions as a carrier of e-cash, in the same way that a wallet is used to carry real cash for doing a physical transaction in an actual shop. The purpose is to offer a secure and easy means of online payment.
Trying out our eWallets
- Go to the Deposit page in the Cashier and see what eWallets are available to you. These will be those deposit options not branded as Credit Cards or our banking products (Bank Wire, Check by Mail). Some eWallets are only available in certain regions, and based on the country you reside in only the available methods will be shown.
- Review all of our eWallet Deposit options in our Cashier Help Pages under ” Deposit Help”.
- Visit the eWallet’s respective site to open an account and receive your account number and password.
- Use this account number and password to quickly deposit into your Absolute Poker or Ultimate Bet account.
No needs to retype your credit card number over and over again, and your funds are protected by an extra layer of password protected security. Furthermore, eWallets provide anonymity for your gaming transactions. Some eWallets allow for instant payouts as well.
Jupiter Communications report that 27% of online buyers abandon orders before checking out because of the hassle of filling out forms . E-wallet shortens and simplifies the process of repeatedly filling out detailed information, in a safe environment. Customers not only save time but also have control of personal data.
Tags: cashier, ewallet
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Wednesday, December 3, 2008 - Aciator
As you may have heard we have launched the new Cereus Poker Network last week and migrated the Ultimate Bet and Absolute Poker platforms onto one robust and superior performing system. After months of software development and security enhancements, we are ready to provide our customers the best poker playing experience in the world.
What doe this mean on the Payments and Cashier side of things? The same values that Absolute Poker and Ultimate Bet are famous for remain unchanged:
• Lightning fast payment processing. If you’ve won it and you want it, it’s already on its way.
• 24/7 dedicated customer support from a professional team that understands the game.
• Fun, excitement, special offers, rewarding bonuses, competitions, and real value for every dollar you turn over at the tables.
In fact, with our Operations team working together more efficiently, you can expect even more deposit options, quicker customer service, and faster payouts.
In the Ultimate Bet Cashier you will find many improvements to enhance your money management experience:
Larger format allows for better organization of features and more deposit options.
Quickly identify how much money you have available and in play at the table.
Enhanced security ensures your transaction and identity are safe and protected.
Better organization of your Account Info, new methods to update your profile and address details, improved Account History.
Quick access to your RAI$E Status and benefits chart.
With RAI$E you’ll earn rewards that go above and beyond what other online poker rooms have to offer. You’ll gain access to not just exclusive merchandise, auctions, and tournaments, but how about to playing live poker with one of the pros? Or a trip to the Aruba Classic?
RAI$E runs on a monthly status point system with five achievement levels and members are automatically enrolled upon opening an account with UltimateBet. UltimateBet also offers poker deposit bonuses of up to $1,100 for your initial deposit! Points are earned by playing in tournaments, cash games, Sit-n-Go’s, or at UltimateBet’s blackjack tables and are redeemed for different prizes based on the level for which you have qualified. Each level also has a UltimatePoints multiplier, which is multiplied by your Status Points to give you your total UltimatePoints, allowing you to earn points for redemption faster.
Informative online help to assist you with your Cashier needs.
And as always, instant Live Help at the click of a button.
We think you’ll find your Ultimate Bet Cashier to be a much more enjoyable experience. As always, we appreciate your feedback on anything related to Ultimate Bet, Absolute Poker, Cereus, or how we can improve your Payment Processing experience.
Tags: Cereus, Payments, payouts
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Wednesday, November 19, 2008 - Aciator
Did you know that Ultimate Bet has some of the fastest payouts in the industry and a track record for exceptional customer service? Not only does Ultimate Bet offer some of the juiciest games, generous bonuses, and our famous Bad Beat Jackpot but we also offer an array of deposit methods and super quick cashouts.
At Ultimate Bet, we are proud of our ability to offer our customers safe and reliable ways to fund their accounts and receive their payouts. We offer all of our customers a variety of credit card methods and eWallets to get money safely into your account. Regardless of where you are located, you will never have any problems funding your bankroll . Most of our deposit methods are FEE FREE , so what you deposit is what you get in your account. After you win that big $100,000 tournament or parlay that deposit into a big take down at the cash tables, we know you want to get access to your money at your convenience! Some of our payout methods provide INSTANT access to your funds. As soon as the payout request is approved, your eWallet will be instantly credited. If prefer the more old fashioned method, our check processing is the quickest in the business. At any time you need assistance in the Cashier, you can access our Live Help , which is similar to using Instant Messaging and will give you immediate access to one of our trained and helpful Customer Service staff. If you are more old school, simply drop us an email or pick up the phone!
We know that your mind is on your money, and your money is on your mind so I will be writing about all of our cash management products and services we proudly offer to our customers to make their transactions as worry free as possible. We look forward to offering you the most reliable and fastest processing services in the business and hope you have many prosperous payouts in the future.
Tags: cashier, payouts
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