Concierge Services – Time to get closer

Wednesday, May 6, 2009 - Dan

It’s definitely perfect time for us to run an extra mile as a team. Ultimate Bet will soon introduce a new feature that will shake our RAISE VIP Program for sure. If you have travelled before,  you should be aware of the big time headache you can get from fixing every single detail involving  your trip. Call here, call there…fax them, book it, email it, find the cheapest fair, “no rooms available!”, “your reservation has been cancelled” bla, Bla BLA! How to get there…how to get here? YES! A nice experience can be turned  into your worst nightmare in a matter of a couple of calls.

We don’t want you to be feel that way when joining us for an adventure! This is exactly what we are trying to avoid from now on…after all, a VIP should be recognized as a VIP worldwide. This is why Ultimate Bet chose to bring a new concept that will multiply your fun and upgrade what it represents to be a UB ICON.

It ain’t no secret that our biggest poker events are held at the most paradisiac landmarks on Earth. Las Vegas, Aruba…who wouldn’t love to be spotted there once in a while? Basically, what we plan to do is to enhance your experience to the top. How is this? Making sure all the entertainment, fun, activities and comforts become handy. This is what our new Concierge Service benefit is all about.

We will make sure to provide you with each event’s location highlights so you can get the best deals possible in the easiest way. If you want us to, we can book your flight, make your hotel reservation, arrange transportation services at the location…or if you want to drive on your own, let us know and the Car Rental Service will be available for you as well. Prior each event, we carefully review each location and gather all the information about sporting events, restaurants, bars, clubs and any kind of local landmarks and entertainment venues that can make your stay even more pleasant. Once we get this done, it will be our duty to inform all our players about these awesome opportunities, let’s say we will provide you with the most updated travel guide possible so you can pick which services and activities you would like us to be on top of. In the mood for a Spa Session after those tremendous hands…? We can be on it too!

“Not knowing what else to do” should not be a problem anymore. Our Concierge services will be on charge of displaying all necessary facts for a safe travel to and from the event location and informing our players of all the enjoyment  the location has to offer. We will advice on how to get there…and more important: How to have a blast in there?

Poker is definitely our main passion, but a little extra fun won’t kill anybody (believe me). After all, now that you were taken to this marvelous destination…why not to squeeze every benefit out of it?

Tags: Aruba, Entertainment, experience, fun, hotel reservation, Icon, upgrade, Vegas, worldwide

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Creating a Tournament

Tuesday, February 24, 2009 - Miss C

Hey Everyone,

So, who likes to play tournament? On a personal level I am a tournament player, not a live game player. I am one of the lucky ones who have been involved in from the very concept to a super successful tournament nearly a decade on.

The planning leading up to these events would blow your mind, we are talking from branding placements to the logo on the felts. Then heaven for bid you are adding additional tables into an established casino…to gain more poker tables we had to lose other gaming tables. In a casino there are so many departments that need to be involved and in the end everyone has to be on the same page.

The property I was involved with had hotels, food and beverage, equipment, entertainment, PR, VIP service, gaming and marketing. Our weekly meetings kept us all on the same page and being the ring leader was an experience.  Every year the importance and growth of the tournament made up start our preparations earlier and earlier.  All this did was increase the momentum and your year would fly by faster than normal.

Then the day would arrive and the players would start wondering in. The familiar faces you come by, just at tournament times and the Pros who exude their presence and the new kids on the block standing in awe contimplating asking for an autograph. The room would be in a state of excitement and edginess. The big games start appearing on the interest lists and the railbirds curse the fact we put the big games at the back of the room with no rail in sight.

It ends up being an amazing fortnight and it goes by in a blink. It is such an amazing feeling when your body kicks into automatic pilot and you run on pure adrenaline.  There are parties, amazing final tables, bad beats galore, lots of dinners and drinks, but everyone is having a ball. Having an event that brings people from all over the world…old friends, new friends all here for the same thing.

Tournaments are the best time of the year for me when it all comes to an end…I curl up in a ball and sleep for 2 weeks and try to drink coffee again without getting heart palpitations. I say, “Bring on the next 1″ I love it.

Cheers,

Miss c

Tags: Casino, Entertainment, Final Tables, Live Games, Marketing, Poker Poker Poker, pros, Tables, tournaments

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